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Our Story
Founded in 2014, VIP Management Solutions was built on over two decades of hands-on experience in property restoration. Our founder brought national-level operational expertise, having led large-scale recovery teams and industry training at the National Flood School. That knowledge shaped our mission: to deliver professional, reliable, and compassionate restoration services that help people rebuild after damage caused by fire, flood, mould, and more.
What began as a specialist offering in Derbyshire quickly developed into a trusted name across the region. With a focus on precision, customer care, and 24/7 responsiveness, VIP Management Solutions has supported countless homes and businesses through their most difficult moment restoring not just properties, but peace of mind.
Today, we continue to grow while staying true to our core values: integrity, quality, and putting people first. From small domestic incidents to complex commercial restoration projects, our team brings expertise and empathy to every job. Because at VIP, your property is our priority.
The Senior Management Team
Steve Lounds
Founder/Director
Steve brings over 30 years of industry expertise and visionary leadership to VIPMS. He’s the backbone of the company’s growth and trusted reputation. Focused, experienced, and committed to excellence.
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Leanne Lounds
Company Secretary
Leanne is the heartbeat of VIPMS, meticulous with accounts and unmatched in detail. A fierce advocate for health and safety, she keeps standards sky-high. Reliable, thorough, and always one step ahead.
